Terms & Conditions
Last updated: January 2026
These Terms & Conditions ("Terms") govern your access to and use of the website and services provided by Root Growth. By using our services you agree to be bound by these Terms.
1. Acceptance
By accessing our website or engaging our services you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue use of our services.
2. Services
Root Growth provides AI automation, WhatsApp Business API, CRM integration, workflow automation, digital marketing, lead generation, and related services. Deliverables, timelines, and scope for each engagement are defined in a separate proposal or statement of work.
3. Payments
Fees, payment schedules, and billing terms are specified in the applicable proposal. Unless otherwise agreed, invoices are payable within seven (7) days of issue. Overdue amounts may accrue interest and result in service suspension.
4. Intellectual Property
All pre-existing intellectual property, methodologies, and reusable frameworks remain the property of Root Growth. Custom deliverables are licensed or transferred to the client upon full payment as specified in the engagement.
5. User Responsibilities
You agree to provide accurate information, cooperate with reasonable requests, secure your credentials, and use our services in compliance with applicable laws and third-party platform policies (including WhatsApp Business messaging policies).
6. Refund Policy
Setup fees, third-party costs, and completed milestones are non-refundable. Refund requests for other charges must be submitted in writing within seven (7) days and are subject to review by our accounts team.
7. Limitation of Liability
To the maximum extent permitted by law, Root Growth's total liability for any claim arising out of an engagement is limited to the fees paid by the client for the specific service in the three (3) months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
8. Privacy
Our collection and use of personal data is described in our Privacy Policy, which is incorporated by reference into these Terms.
9. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan.
10. Contact Information
Root Growth
503-A First Floor, Near Satsang Bhawan, Sardarpura, Jodhpur, Rajasthan – 342001
Phone: +91 96104 20715
Email: rootgrowth5@gmail.com