Privacy Policy

We collect information that you provide directly (name, company, email, phone, message content) as well as information automatically collected through your interactions with our website (device data, browser type, IP address, pages viewed, and referral URLs). When you engage our services we may also process business data required to deliver the engagement.

We use cookies and similar technologies to remember preferences, understand usage, and improve our website. You may disable cookies in your browser settings, though some features may not function properly without them.

We rely on trusted third-party providers (such as analytics, CRM, cloud hosting, WhatsApp Business API partners, and payment processors) to deliver our services. These providers process data only under contractual obligations consistent with this policy.

Data is used to deliver and improve our services, respond to enquiries, personalize your experience, send transactional or marketing communications (where permitted), and comply with legal obligations.

We apply administrative, technical, and physical safeguards including encryption in transit and at rest, role-based access controls, and regular security reviews. No online service can guarantee absolute security, but we continually strengthen our practices to reduce risk.

You may request access, correction, or deletion of your personal data, and object to certain processing activities. Submit requests to rootgrowth5@gmail.com and we will respond within a reasonable timeframe.

Refund eligibility depends on the specific service agreement. Setup fees and completed milestones are generally non-refundable. Refund requests must be raised in writing within seven (7) days of the disputed charge and are reviewed on a case-by-case basis by our accounts team.

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

We may update this policy from time to time. Material changes will be notified on this page with an updated revision date.

Root Growth
503-A First Floor, Near Satsang Bhawan, Sardarpura, Jodhpur, Rajasthan – 342001
Phone: +91 96104 20715
Email: rootgrowth5@gmail.com